Help & support
CreaTake support.
I’m Stuart, the developer of CreaTake. For a bug, a question or an idea, email me.
hello@stuartmalcolm.ukCommon questions.
Does CreaTake measure creatine in my muscles?
No. The saturation figure is an estimate based on the intake you log. It is not a direct measurement of your muscles and should not be used to choose a dose.
Can I log multiple servings?
Yes, while building your estimated saturation. Log servings you actually took, including if you started before installing the app. Once the estimate reaches 100%, the app shows Taken after you log a serving for the day. This is a logging feature, not advice to take extra creatine.
Can CreaTake remind me?
Yes. Choose an optional daily reminder time in Settings. Today’s reminder is skipped after you log. Ongoing reminders require a subscription after the free demo; the demo includes a reminder the day after your first serving.
What can I do for free?
The free demo includes one logged serving. A monthly or annual subscription enables continued logging and reminders. Current prices and any eligible trial appear in the app.
I tapped Take by mistake. Can I undo it?
Tap Undo when it appears briefly after logging. If it has disappeared, email me for help with a mistaken entry.
Why does the app say Subscription ended?
Your recorded data remains visible, but once the free serving has been used, continued logging requires an active subscription. Renew, or restore an existing purchase if you already have one.
How do I restore a purchase?
Open the subscription screen and tap Restore Purchase. Use the Apple Account that made the original purchase.
Why didn’t my reminder arrive?
Check Reminders in CreaTake Settings, the chosen time and notification permission in your device settings. Also check whether you already logged today and whether your subscription or demo reminder is active.
Can I log with Siri or Shortcuts?
Yes. Use Log a Serving in Shortcuts, or ask Siri to log creatine in CreaTake. The same subscription and daily logging limits apply.
Why isn’t my intake syncing?
Check that both devices use the same Apple Account and have iCloud available. Open CreaTake with an internet connection and allow time for sync. If intake is still missing, email me before removing or reinstalling the app.
How do I manage or cancel my subscription?
Use Settings → Subscription in the app while your subscription is active, or open your device’s Settings → your name → Subscriptions. Apple’s subscription instructions explain the steps.